Now Accepting New Patients!

FAQ

When transitioning to a new dental provider, it’s natural to have questions about the services offered, cosmetic and restoration options, and more. To address these concerns, our team has compiled a list of frequently asked questions (FAQs).

However, if you don’t find the information you need below, please don’t hesitate to reach out to us at (704) 752-7602. We’re here to assist you and provide answers to any queries you may have about our treatments and services.

What dental services do you offer?

We provide a comprehensive range of dental services including routine check-ups, cleanings, fillings, crowns, bridges, root canals, extractions, dental implants, teeth whitening, orthodontic treatments, and more.

How early should I arrive for my appointment?

Arriving 10-15 minutes prior to appointment time would be adequate to complete paperwork, including any address or insurance changes, as well as a health history update. Patients can also complete paperwork online by clicking here.

How often should I visit the dentist for a check-up?

We recommend visiting us every six months for a routine dental check-up and cleaning. However, your dentist may suggest more frequent visits based on your individual oral health needs.

Do you accept dental insurance?

Yes, we accept most major dental insurance plans. Our team will work with you to maximize your insurance benefits and minimize your out-of-pocket expenses.

What payment options are available for dental services?

We accept cash, credit/debit cards, and offer flexible payment plans. Please inquire with our front desk staff for more information.

How can I schedule an appointment?

You can schedule an appointment by calling our office during business hours or by using our convenient online appointment request form on our website.

What should I do in case of a dental emergency?

If you experience a dental emergency during office hours, please call us immediately and we will do our best to accommodate you as soon as possible. For after-hours emergencies, please follow the instructions provided on our voicemail.

How can I maintain good oral hygiene at home?

Brush your teeth twice a day with fluoride toothpaste, floss daily, limit sugary snacks and beverages, and maintain a balanced diet rich in fruits and vegetables. Additionally, don’t forget to schedule regular dental check-ups and cleanings.

Can you treat children at your dental office?

Yes, we welcome patients of all ages, including children. Our team is experienced in providing gentle and compassionate dental care for children to ensure a positive dental experience.

How do I know if I need to see a dentist for a specific issue?

If you are experiencing any dental pain, discomfort, or have concerns about your oral health, we recommend scheduling an appointment with one of our experienced dentists for a thorough evaluation and personalized treatment plan.

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Our Location & Office Hours

Carolina Dentistry @ The StateLine 17214 Lancaster Hwy #306 Charlotte, NC 28277 (704) 752-7602

  • Monday: 8:00 AM - 5:00 PM
  • Tuesday: 7:00 AM - 3:00 PM
  • Wednesday: 8:00 AM - 5:00 PM
  • Thursday: 7:00 AM - 3:00 PM
  • Friday: 7:00 AM - 1:00 PM
  • Saturday: Closed
  • Sunday: Closed